Privacy Policy

SJG CLEANING LIMITED (referred to as "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase of our cleaning services.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, address, email address, phone number, payment information.
  • Service Information: Details about cleaning services you request or purchase from us.
  • Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Information: Information about how you use our website and services.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process your service requests and manage your account.
  • To communicate with you, including providing customer support and service updates.
  • To improve our services, website functionality, and user experience.
  • To personalize your experience and offer services tailored to your needs.
  • To comply with legal obligations, including health and safety regulations related to our cleaning services.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you request services or enter, submit, or access your personal information.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of the personal information that we hold about you.
  • Request erasure of your personal information.
  • Object to processing of your personal information.
  • Request the restriction of processing of your personal information.
  • Request the transfer of your personal information to another party.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail at SJG CLEANING LIMITED, Building 18 Gateway 1000 Whittle Way, Stevenage, England, SG1 2FP.